Before you call HP Support
If you have a problem, follow these steps:
1.
Check the documentation that came with the HP All-in-One.
–
Setup Guide: The Setup Guide explains how to set up the HP All-in-One.
–
User Guide: The User Guide is the book you are reading. This book
describes the basic features of the HP All-in-One, explains how to use the
HP All-in-One without connecting it to a computer, and contains setup and
operational troubleshooting information.
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HP Officejet 7200 All-in-One series
Troubleshooting
information
–
HP Image Zone Help: The onscreen HP Image Zone Help describes how to
use the HP All-in-One with a computer and contains additional
troubleshooting information not covered in the User Guide.
–
Readme file: The Readme file contains information on possible installation
problems. For more information, see
View the Readme file
.
2.
If you are unable to solve the problem using the information in the documentation,
visit
www.hp.com/support
to do the following:
–
Access online support pages
–
Send HP an e-mail message for answers to your questions
–
Connect with an HP technician by using online chat
–
Check for software updates
Support options and availability vary by product, country/region, and language.
3.
Contact your local point of purchase. If the HP All-in-One has a hardware failure,
you will be asked to bring the HP All-in-One to where you purchased it. Service is
free during the HP All-in-One limited warranty period. After the warranty period,
you will be quoted a service charge.
4.
If you are unable to solve the problem using the onscreen Help or HP websites,
call HP Support using the number for your country/region. For more information,
see
Get HP support
.